Privacy policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit, browse, or make a purchase from our store.

1. Information We Collect

We collect information directly from you when you interact with our store, as well as automatically through your device.

A. Information You Provide Directly

Account & Profile Data: Your name, email address, account password, and phone number when you create an account.

Transaction & Billing Data: Billing address, shipping address, and payment details (processed securely via our third-party payment gateways; we do not store full credit card numbers).

Customer Support: Information you provide when you contact us via email, contact forms, or live chat.

B. Information Collected Automatically

Device & Log Data: Your IP address, browser type, operating system, device characteristics, and the pages you visit on our site.

Cookies & Tracking: We use cookies, pixels, and similar technologies to track store performance, remember your shopping cart items, and provide personalized marketing.

2. How We Use Your Information

We process your data based on legal grounds to serve you better, specifically to:

Fulfill Orders: Process payments, arrange shipping, and send order confirmations or invoice updates.

Provide Support: Respond to your inquiries, manage returns, and troubleshoot account issues.

Improve Our Store: Analyze site traffic and user behavior to optimize our design, inventory, and product lines.

Marketing Communications: Send you email updates about new arrivals, beauty trends, and special promotions (only if you have opted in). You can unsubscribe at any time.

3. How We Share Your Information

We do not sell your personal data. We only share your information with trusted third-party service providers who help us run our store:

E-Commerce Platforms: To host our storefront and manage the database.

Payment Processors: To handle financial transactions securely.

Shipping & Fulfillment: Delivery couriers and postal services to drop off your orders.

Marketing & Analytics: Tools like Google Analytics and email marketing services to optimize our campaigns.

Legal Compliance: If required by law, regulation, or court order to protect

our rights and safety.